office policies
confidentiality
patient confidentiality (as mandated by state and federal law) is maintained at all times.
courtesy
please do your best to keep your voice low and cell phone on a silent or quiet setting while in the office waiting room. this helps ensure that you and all other patients have a positive and uninterrupted treatment experience. please also refrain from wearing strong fragrances or perfumes to your treatment, as many people have different reactions to strong scents.
cancellations
your appointment time is reserved solely for you. consequently, a 24-hour cancellation policy applies to your appointment.
if you are unable to cancel your appointment 24-hours in advance, a cancellation charge for the full treatment fee for the appointment will apply.
payment
payment in full is expected at the time of service. cash, checks, and credit cards (visa, mastercard & american express) are accepted forms of payment. a fee applies for any returned checks.
insurance
bloom acupuncture is an out-of-network provider for most insurance plans. insurance coverage for acupuncture treatment varies widely from one plan to another – even among plans offered by a single insurer. we will be happy to verify what coverage your insurance provides for acupuncture treatment. bloom acupuncture bills usual and customary fees for all services. for more information, or to have your insurance coverage verified, please contact bloom acupuncture.